Privacy, in plain English.
Website notice prepared 22 September 2026.
The photo quote builder keeps your answers in the current browser page. It does not upload your photos, save a profile or send an enquiry automatically. You choose whether to open WhatsApp and send the message.
Who to contact
This website is for Green Acres Tree Felling. For a privacy question, an information request or to reach the person responsible for information protection, email [email protected] or call 078 736 1393.
What you choose to share
An enquiry may include your name, phone number, suburb, optional email, preferred contact method, service requirements and a description of the job. Please do not include identity numbers, medical information, financial details or other unnecessary sensitive information. A suburb is sufficient at the initial enquiry stage.
Why the information is used
The details you send are used to respond to your request, discuss coverage, assess and quote the work, arrange agreed services and keep relevant business records. Sending an enquiry is not a request to receive unrelated marketing.
WhatsApp and phone enquiries
WhatsApp links open an external service operated by WhatsApp/Meta. When you open a prefilled link, the text is passed to that service. Your message is not delivered to Green Acres until you send it. Photos are attached inside WhatsApp, not uploaded to this website. WhatsApp’s own privacy terms apply to its service.
Website email enquiries
Where direct website email enquiries are enabled, submitted details pass through a Cloudflare Pages Function and the Resend email service to the business’s configured inbox. Cloudflare Turnstile verifies the submission to help prevent spam. The website does not maintain a separate lead database or attachment store. Copies of enquiries may remain in the receiving mailbox and relevant business records.
Technical data and analytics
The hosting and security services may process technical information such as your IP address, request details and security signals. If Cloudflare Web Analytics is enabled, it is used for website traffic and performance information. This implementation does not send your quote answers, name, phone number or email as analytics events and does not use advertising pixels or a session-replay service.
Service providers and international processing
Cloudflare, Resend, the business’s email provider and WhatsApp may process information in countries outside South Africa. Applicable provider terms and appropriate safeguards need to be considered when configuring and operating these services. Your details should be shared only with people or providers who need them for the stated purpose or a lawful requirement.
Retention and security
Enquiry information should be retained only for as long as it is needed to respond, perform agreed services, maintain relevant records or meet applicable legal obligations. You may ask Green Acres about the retention of your particular enquiry. Access to business records should be restricted to authorised people. No website or messaging service can promise absolute security.
Your choices and rights
You may request access to personal information held about you, ask for correction or deletion where applicable, object to processing where the law allows, or raise a concern. Contact Green Acres using the details above. Identity may need to be verified before a request is actioned, and some records may need to be retained for legal reasons.
South African privacy concerns can also be raised with the Information Regulator. Information on POPIA and the Regulator’s procedures is available on its official website.
Changes to this notice
This notice should be updated when the site’s contact, hosting, analytics or information-handling arrangements change. The current notice will be published on this page.